Privacy Policy
Last updated: November 2024
Information We Collect
When you enroll in our programs or contact us, we collect personal information including your name, email address, and professional background details you provide voluntarily.
We automatically collect technical information through cookies and similar technologies, including your IP address, browser type, device information, and pages visited on our website.
How We Use Your Information
We use collected information to:
- Process and manage program enrollments
- Communicate about sessions, schedules, and program updates
- Provide access to course materials and recordings
- Respond to inquiries and support requests
- Improve our website functionality and user experience
- Send occasional updates about new programs (with your consent)
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in these limited circumstances:
- With service providers who assist in delivering our programs (video hosting, email delivery)
- When required by law or to protect our legal rights
- In connection with a business transfer, merger, or acquisition
All third-party service providers are contractually required to maintain the confidentiality and security of your information.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After program completion, we maintain records for six years for administrative purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Withdraw consent for marketing communications
- Object to certain processing activities
To exercise these rights, contact us at [email protected]
Cookies and Tracking
Our website uses cookies to enhance functionality and analyze usage patterns. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.
Children's Privacy
Our programs and services are intended for adults. We do not knowingly collect information from individuals under 18 years of age.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify enrolled participants of material changes via email. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
For questions or concerns about this privacy policy or our data practices, contact us at:
Email: [email protected]
Address: 142 King Street West, Suite 300, Toronto, ON M5H 1J5, Canada